Showroom Design Representative

About the role

Description TMS Manufacturing is a 100% Employee-Owned, industry-leading business with over 75 years of success. We are one of the largest distributors of natural stone slabs, poured-in-place terrazzo, and quartz surfacing. We are looking for a Full-Time, Permanent Showroom Design Representative.

Responsibilities

• Greets clients in a professional friendly manner
• Answers phones, book appointments, stock checks, assists fellow colleagues when needed
• Performs customer service duties when needed
• Builds effective relationships and trust with customers and potential customers by listening to their needs and informing them about products and services that are most appropriate to their situation
• Responds to customer inquiries timely and appropriately
• Performs other duties as assigned by supervisor

Requirements

• Friendly, outgoing, and welcoming personality
• High school diploma, general education degree (GED), or related experience
• Excellent customer service skills
• Proficient in order processing systems
• Commitment to high standards
• Able to multi-task and work effectively in a stressful atmosphere
• Professional appearance and demeanor
• Able to effectively communicate with people at all levels and from various backgrounds
• Versatile, flexible, and willing to work within constantly changing priorities with enthusiasm
• Able to stand for long periods of time
• Being detail-oriented with important information between Homeowners, designers/contractors, or fabricators

What You'll Love About Us

• Great Company Culture: Ownership culture means being invested in each other's success. Passion, Accountability, Trust, Resilience, Innovation, and Collaboration are the core cultural values that guide us.
• Work that Stays at Work: True work-life balance. Rest and Relaxation: Three weeks of Paid Time Off for a beginning year, growing to five weeks with longevity. Nine paid holidays and five paid early dismissals.
• Health Benefits: Medical with HSA (with company match) and FSA options, dental, vision, long-term disability, life insurance, and an employee assistance program.
• Prepare for the Future: 401(k) with company match, ESOP contributions, and employee financial education.