Inside Sales Representative

About the role

We are hiring an Inside Sales Representative in Fairbanks, AK. This position is open and operates Monday through Friday with no weekend work.

Responsibilities

• Partner with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies.
• Adhere to company policies regarding safety and the use of personal protective equipment to ensure a secure environment.
• Provide excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
• Avoidance of errors in required paperwork, including coding, costing, and pricing.
• Identify the best tools and procedures for customers' specific tasks and demonstrate equipment use to build customer confidence.
• Manage order entry and transaction processing; assist the team with deposit reconciliation.
• Coordinate with customers and team members to provide helpful information on costs and delivery.
• Contribute to an outgoing call strategy to support the continued growth and success of the branch.
• Coordinate the transfer of merchandise between locations to meet customer needs.
• Maintain a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
• Stock shelves and maintain welcoming showroom displays to provide an excellent customer experience.
• Coordinate cylinder movement and pallet organization.

Requirements

• High School Diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (equivalent combination of education and unique life experience may also be considered).
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Qualifications

• HS Diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Skills

• A background in gas, welding, or safety supplies is a wonderful asset.
• Familiarity with SAP, Google, or MS Office Applications.
• A detailed understanding of SAP and PROS functionalities.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Benefits

• Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: 14-week paid child birth benefit.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Pay

Compensation details are not specified in this posting.

Schedule

Monday - Friday, no weekend work.