Showroom Coordinator, Premier Kitchen & Bath

About the role

Join us at our PBK Showroom, Rancho Cordova location as our new Showroom Coordinator. In this role, you'll be at the forefront of our beautifully designed showroom, greeting visitors with a smile and ensuring their experience is second to none.

Responsibilities

• Direct customers to appropriate sales team members based on their specific needs and interests.
• Offer and serve refreshments to our customers, ensuring they are comfortable during their visit.
• Participate actively in the planning and preparation of in-store events, contributing to the execution of successful brand experiences.
• Maintain the appearance and cleanliness of the showroom, ensuring a neat, organized, and aesthetically pleasing environment.
• Answer overflow calls in a professional and courteous manner, providing necessary information or directing callers to the appropriate department.
• Accept and manage deliveries and couriers, ensuring accurate tracking and receipt.
• Schedule appointments for the sales team, optimizing their time and customer service.
• Verify and report metrics from the showroom's foot-traffic tracking system, contributing to the understanding of customer behavior and showroom performance.
• Maintain a friendly, cheerful, and courteous demeanor at all times, embodying the company's commitment to exceptional customer service.

Requirements

• High school diploma or equivalent.
• Minimum 1 year of Receptionist or Administrative Experience in a Corporate Setting.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with team members, clients, and vendors.
• Ability to read and understand English for business necessity.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Enthusiastic and motivated attitude.
• Experience in office procedures, including typing and filing.
• Typing speed of at least 40 words per minute.
• Previous experience in a receptionist or customer service role preferred.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of Receptionist or Administrative Experience in a Corporate Setting.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with team members, clients, and vendors.
• Ability to read and understand English for business necessity.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Enthusiastic and motivated attitude.
• Experience in office procedures, including typing and filing.
• Typing speed of at least 40 words per minute.
• Previous experience in a receptionist or customer service role preferred.

Skills

• Excellent communication skills.
• Organizational and time management skills.
• Customer service orientation.
• Administrative experience.
• Event coordination.
• Customer relationship management.

Benefits

• Competitive wages.
• Career pathways of growth.
• Excellent benefits packages including medical, dental, and vision care.
• Life insurance.
• Sick days.
• Holidays.
• Vacation.
• Two retirement programs (401(k) and ESOP).

Pay

Individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations.

Schedule

No remote availability.