Shop Service Technician III - Power Systems
About the role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
- Attends and successfully completes required technician training classes.
- Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
- Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
- Research repair needs and order parts as needed.
- Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
- Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
- Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.
Responsibilities
- Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
- Attends and successfully completes required technician training classes.
- Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
- Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
- Research repair needs and order parts as needed.
- Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
- Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
- Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.
Requirements
- Completed all required training curriculum to be designated a Tech III.
- Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Qualifications
- Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
- Updating of Knowledge Job requires re-training once or more per year.
Skills
- Safety
- Communication
- Taking Initiative
- Results Oriented
- Credibility
- Problem Solving
- Autonomy
- Adaptability
- Personal Development
Benefits
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Pay
Competitive salary based on experience and qualifications.
Schedule
Regular business hours with occasional requirements to work nights, holidays and weekends.
Education and Experience
- High School diploma or GED.
- 1-2 years Required / Credentials Completed all required training curriculum to be designated a Tech III.
- Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
- Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
- Updating of Knowledge Job requires re-training once or more per year.
Essential Job Competencies
- Safety
- Communication
- Taking Initiative
- Results Oriented
- Credibility
- Problem Solving
- Autonomy
- Adaptability
- Personal Development
Job Specific Skills
- Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources.
- Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace.
Organizational Impact
A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Physical Demands
Frequently - (3-6 hours/day)
- Climbing
- Balancing
- Kneeling
- Crouching
- Crawling
- Reaching
- Standing
- Sitting
- Walking
- Talking
- Hearing
Environmental Conditions
Inside conditions
- No effective protection from weather.
- No effective protection from temperature change.
Hazards
- Proximity to moving mechanical parts
- Electrical current
- Working in high places
- Exposure to heat and/or chemicals
Atmospheric Conditions
- Fumes, odors, dust, mists, gases or poor ventilation
- Oils
- Air particulates / contaminants
- Worker required to wear respirator