Shop Service Technician 4 - Heavy Equipment

About the role

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We are seeking an experienced heavy construction equipment Shop Service Technician for our Little Elm, Texas, located at 27600 E University Dr., Aubrey, TX 76227. This position is responsible for providing high-quality repair service on heavy construction equipment in a shop environment, in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. The shop service tech will troubleshoot, repair heavy equipment such as dozers, backhoes, front-end loaders, and excavators. Holt CAT is the authorized Caterpillar® heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas. Established in 1933, HOLT sells, services and rents Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications. HOLT sells Caterpillar used equipment worldwide and fabricates its own line of custom engineered products including land management products and water tankers. Additionally, HOLT is a dealer for Link-Belt® Cranes, Trimble® Heavy and Highway construction products and AccuGrade® grade-control systems. The Holt name has been associated with heavy equipment and Caterpillar for over 100 years. HOLT CAT owners, Peter J. Holt and Corinna Holt Richter are direct descendants of Benjamin Holt, who in 1904 developed the first successful track-type tractor which he named the “Caterpillar.” HOLT CAT has come to be synonymous with quality, integrity and commitment to customer service. The HOLT CAT team is committed to providing rock solid stability with superior products and services from The Red River to the Rio Grande™.

Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses equipment malfunctions and failures
• Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Rebuilds, repairs, reconditions, and maintains equipment and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Provides a significant amount of task and behavior-oriented mentoring, and training to others
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Completes all documents associated with repairs in a timely manner
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Requirements

• Education and Experience: Seven or more years of diesel-powered heavy equipment repair experience preferred
• Ability and knowledge to read/use schematics and diagrams experience is preferred
• High school diploma or equivalent preferred
• Graduation from a diesel technology program preferred
• Supervisory Responsibilities: None
• Travel: Some travel is expected for this position
• Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue; Frequently moves materials or equipment weighing up to 50 pounds; Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina; Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment; Be able to maneuver safely and work underneath equipment; Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
• Work Environment: Regularly works indoors around moving mechanical parts; May be exposed to weather extremes when working outside in