Shop Service Technician 4 - Heavy Equipment

About the role

Holt CAT in Irving, Texas is seeking an experienced heavy construction equipment Shop Service Technician 4 for a day‑shift position. The role involves performing inspections, diagnoses, and repairs of diesel‑powered heavy construction equipment and related components, working independently or as part of a team to meet customer needs and departmental goals. Holt CAT is the authorized Caterpillar® heavy equipment and engine dealer for 118 counties in Texas, established in 1933, selling, servicing and renting Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications, and also dealing in Link‑Belt® cranes, Trimble® heavy‑highway products and AccuGrade® grade‑control systems.

Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses equipment malfunctions and failures
• Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Rebuilds, repairs, reconditions, and maintains construction equipment and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Provides a significant amount of task and behavior‑oriented mentoring and training to others
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Completes all documents associated with repairs in a timely manner
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
• Requires regular and punctual employee attendance
• Performs other duties as assigned
• Demonstrates alignment with the company's mission and core business values
• Collaborates with key internal/external resources
• Participates in ongoing self‑development

Requirements

• Seven or more years of diesel‑powered heavy equipment repair experience preferred
• Ability and knowledge to read/use schematics and diagrams preferred
• High school diploma or equivalent preferred
• Graduation from a diesel technology program preferred
• Supervisory Responsibilities: None
• Some travel is expected for this position
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is