Shop Mechanic - Forth Worth

About the role

Empower Rental Group is seeking a self-motivated Shop Mechanic for our Aledo, TX location. You will work out of our Nashville branch, making critical shop decisions and serving as a vital link to our customers to ensure their equipment runs flawlessly. Join a company that values independence, problem-solving, and industry innovation.

Responsibilities

• Perform complex diagnostics and emergency repairs on heavy equipment, including powertrain, hydraulic, and electrical systems using computer analyzers and traditional troubleshooting methods.
• Complete repairs on rental equipment, company vehicles, and small fleet units.
• Prepare rental equipment for delivery, including modifications, repairs, and cleaning before and after customer use.
• Execute scheduled preventative maintenance (PMs) and routine inspections, such as changing filters, checking fluids, and filling tires.
• Utilize a company-provided laptop or tablet to manage work orders, look up parts, and document repairs and services.
• Communicate professionally with customers, providing updates, explaining repairs, and training them on proper equipment use.
• Assist customers with loading/unloading fleet orders and address customer service inquiries.
• Support the shop team with complex repairs, mentor other technicians, and assist with tasks like lifting or moving heavy objects.
• Drive continuous improvement in quality and efficiency while maintaining a safe work environment.
• Perform other related duties as assigned.

Requirements

• Over 5 years of hands-on experience diagnosing and repairing heavy construction and/or aerial lift equipment; experience with major brands is a plus.
• Valid driver’s license and ability to drive company vehicles (required on a case-by-case basis).
• Excellent customer service skills for both internal and external customers.
• Self-starter capable of working effectively with minimal supervision in a dynamic environment.
• Proficiency with diesel engines, diagnostics, powertrain, hydraulic, and electrical systems.
• Comfortable using modern diagnostic tools and mobile technology for work orders and documentation.
• Must own a set of basic and comprehensive mechanical tools.

Benefits

• Weekly pay
• Boot reimbursement program
• 401(k) with company match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Employer-paid basic life insurance with a "buy-up" option
• Voluntary life, accident, and long-term disability benefits
• Employee Assistance Program (EAP)
• Employer-paid short-term disability (STD) benefit
• Paid parental leave
• Paid time off and holiday pay
• Employee referral program
• Employee sharing program