Shipping Clerk

About the role

The Shipping Clerk is responsible for handling all aspects of the shipping department, emphasizing the accurate transfer of finished products to customers in a timely and consistent manner while meeting food safety and customer specifications.

Responsibilities

• Ensures the preparation of picked orders for shipment by assembling orders, checking against shipping or customer orders, and reporting shortages and incomplete orders.
• Selects appropriate shipping containers and packing material.
• Checks receipts against purchase orders for proper shipment, shortages, damages, or defects.
• Prints and checks system “outbound” page daily to stay current on shipments.
• Prints pick lists for order pickers daily.
• Assigns order pickers and loaders to loads and other assignments as necessary.
• Gets orders ready for loaders to grab.
• Processes RMAs, including inventory counts and inventory adjustments.
• Checks in drivers and verifies order and identification.
• Assists in verifying scheduled pick-up appointments or outbound shipments by phone or email.
• Signs drivers in/out and checks identification; assigns to pick-up locations.
• Prints orders for staging and distributes appropriate paperwork to warehouse staff.
• Prints bills of lading for outbound shipping orders.
• Tracks order changes and cancellations.
• Scans and files orders.
• Prepares UPS shipments.
• Performs load checks as necessary.
• Enters orders for shipments.
• Sets uploads for outbound shipments.
• During downtime, ensures the cleanliness of the work area and/or assists other stackers.
• Communicates with management or maintenance personnel on a timely basis to facilitate any maintenance and repairs.
• Complies with Good Manufacturing Practices (GMP) and Safe Quality Food (SQF) procedures, including timely and accurate documentation of required SQF forms and safety policies.
• Maintains regular attendance and punctuality.
• Performs other duties as assigned by management.

Skills, Knowledge and Expertise

Education And Formal Training

• High school diploma or equivalent required
• Minimum one (1) year shipping or receiving experience preferred

Knowledge, Skills, And Ability

• Microsoft Office preferred (Outlook, Excel, Outlook)
• Ability to use a ten-key calculator, office copier, and scanner
• Basic math skills
• Flexibility to accommodate unscheduled changes in duties and work overtime as needed
• Self-motivated and responsible
• Communicate effectively with supervisors and co-workers

Benefits

• Employee-owned
• Advancement opportunities
• Weekly pay
• Insurance coverage that includes medical, dental, vision and life insurance and flexible spending accounts
• 401(k) with employer match
• Paid holidays and competitive vacation/sick pay plans
• Tuition assistance program
• Employee stock ownership program (ESOP)