Shipping and Receiving Coordinator

About the role

First point of contact and reception for all visitors, contractors, and freight drivers during normal hours of operation (Monday to Friday), controlling access to site and notifying staff of visitations. Knowledge of shipping, receiving, and storage methods and principles, with the ability to organize warehouses based on this information.

Responsibilities

• Liaise with supply chain and customer service teams to coordinate shipping activities, booking, and coordinating carrier/customer pickups.
• Verify incoming and outgoing shipping and receiving activities to ensure accuracy, completeness, and condition of shipments in compliance with shipping procedures.
• Prepare bills of lading (domestic and international) and other shipping & receiving documents.
• Accurately perform transactions within Protean ERP system.
• Record shortages and report order discrepancies to supervisor immediately.
• Compile records of unfilled orders and work with Customer Service to resolve them.
• Prepare export documentation and ensure compliance with federal, state, local, and foreign regulations.
• Receive other goods and materials (office/maintenance/operational supplies).
• Assist workers in warehouse activities (staging orders, stocking material).
• Provide vacation/absence cover for the Warehouse Supervisor and Business Services Specialist.
• Support the Business Services Specialist in managing the invoice-matching process and resolving discrepancies with suppliers.
• Assist the Business Services Specialist and Site Leadership Team in improvement projects to investigate alternative suppliers to reduce spending.
• Assist with tracking site spend and expenses, and generating reports for Site Management.

Requirements

• High School Diploma/GED required.
• 2+ years warehouse experience.
• Understanding of OSHA safety rules for warehouse work.
• Ability to lift up to 50 pounds.

Skills

• Strong problem-solving, analytical, and conceptual thinking skills.
• Supply chain planning and forecasting.
• Strong customer care aptitude.
• Strong oral and written communication skills.