Shipping and Receiving Coordinator

Responsibilities

• Routinely demonstrate and create a helpful and positive work culture.
• Encourage and build positive relationships and communicate effectively with all co-workers, outside customers, and vendors.
• Act as main point of contact for daily inbound receivers as well as outbound pickups.
• Understand the logistical aspects of process to ensure product is off the dock, staged in the correct department and received into the system in an efficient manner.
• Collect all receiver’s paperwork from the bin and deliveries and add into the system by the end of every day.
• Check in all products delivered as well as frames made in the house shop including doors, frames, hardware, and crates.
• Audit all product that is received daily and manage discrepancies on a situational basis.
• Communicate with customers by sending tracking information for deliveries.
• Assist in loading and unloading vendor semis trucks and delivery vehicles.
• Assist in handling Will Call orders.
• Pull hardware, frames, lite kits, and glass for orders with a forklift or hands for customer orders.
• Ship out items via UPS, FedEx, Crates, and Empaxx.
• Communicate with customers and schedules deliveries through email and phone.
• Manage inventory through QuickBooks and receive payments.
• Work with other departments to coordinate material availability for delivery.
• Stock and restock materials using a forklift or hands.
• Process company purchase orders and allocate material correctly to each customer.
• Write up returns and ship out RMAs.

Requirements

• High School Diploma/GED Equivalent.
• Ability to read and understand English.
• Proficiency in using Microsoft Office Tools (Outlook, Word, Excel).
• Ability to safely operate a forklift.
• Ability to lift/push/pull at least 50 pounds unassisted.
• Strong proven organizational skills.
• Excellent customer service.