Shipping and Receiving Coordinator

About the role

The IT Field Services Shipping & Receiving Coordinator at WEIS is responsible for the daily management of IT equipment and parts, supporting field technicians and maintaining efficient warehouse operations.

Responsibilities

• Receive and verify incoming equipment against purchase orders and shipping documents; report damaged or missing items.
• Unpack and organize shipments to maintain an efficient and safe work environment.
• Maintain accurate inventory records and track the location of all equipment.
• Fulfill daily parts requests for IT Field Service Technicians, ensuring items are functional and ready for use.
• Monitor inventory levels and notify leadership when replenishment is needed.
• Maintain a clean, organized, and secure warehouse area.
• Follow safety procedures and ensure equipment is used properly.
• Afford support shipping activities by coordinating with transportation schedules.
• Update and maintain standard operating process documentation.
• Occasionally assist with delivery, pickup, installation, or removal of equipment.
• Identify process issues or trends and communicate them to leadership.
• Work independently and collaborate with IT Field Services team members.
• Maintain a general knowledge of IT controls and follow company policies and compliance requirements (e.g., Sarbanes Oxley (SOX), Payment Card Industry (PCI) and Health Insurance Portability and Accountability Act (HIPAA)).

Requirements

• Valid driver's license for business related travel.
• High school diploma or equivalent plus two (2) years’ experience in a warehouse or logistics environment preferred.

Qualifications

• Demonstrates proficiency with modern desktop and / or mobile computer technology and solutions.
• Demonstrates troubleshooting and problem-solving abilities.
• Ability to work in a fast-paced environment with limited direct supervision.
• General knowledge of Information Technology (I.T.) systems.