Shift Supervisor - PT

About the role

The Shift Supervisor plays a crucial role in supporting the Store Leadership Team on the sales floor, ensuring high levels of customer engagement and driving sales.

Responsibilities

• Supports Store Management in generating sales potential
• Holds store keys to open and close without management as necessary
• Manages rest and meal break schedules and ensures coverage of all zones
• Escalates performance concerns to the Store Manager
• Motivates and inspires associates to build brand loyalty and maintain a positive store environment
• Processes return/exchange transactions, authorizes promotional discounts, and handles employee sales in the absence of a manager
• Ensures compliance with all LP policies and represents the company professionally

Requirements

• Able to lift large and heavy packages and boxes rapidly and constantly
• Able to reach overhead, bend, kneel, and carry product
• Able to stand/walk for extended periods of time
• Able to safely lift 50 lbs. without restrictions
• Able to perform repetitive motions such as hanging, folding, ringing up customers
• Able to use caution when dealing with difficult customers, houseless, and transients
• Able to perform store maintenance tasks such as sweeping, vacuuming, emptying trash, and cleaning
• Able to use and climb ladders and/or step stools

Qualifications

• At least 1 year of key holder experience in a retail setting preferred
• Excellent verbal and written communication skills
• Available to work weekends (Friday, Saturday, and Sunday)
• Commitment to two store closings per week, including one being Friday or Saturday
• Ability to utilize retail POS System & Inventory Scanner
• Ability to make change using American Monetary units
• Strong interpersonal skills and ability to build positive working relationships
• Completion of the Shift Supervisor three month training program