Shift Supervisor (85650)

Key Responsibilities

• Supervise and coordinate the activities of security officers during assigned shifts.
• Conduct regular patrols, inspections, and audits of the site to ensure compliance with safety and security standards.
• Maintain accurate logs, incident reports, and documentation.
• Ensure all officers are properly trained, equipped, and briefed on daily responsibilities.
• Provide immediate response to incidents, emergencies, and alarms.
• Enforce company policies, client procedures, and applicable regulations.
• Address performance issues, provide coaching, and escalate concerns when necessary.
• Serve as a liaison between site management, clients, and security personnel.
• Aid in the onboarding and field training for new officers.
• Investigate incidents and prepare detailed reports.
• Support continuous improvement and maintain high standards of professionalism and customer service.

Qualifications

• High school diploma or equivalent required; security or criminal justice education preferred.
• Minimum 2–4 years of security experience, with at least 2 years in a supervisory role.
• Valid security license/guard card (as required by state law).
• Valid Driver's License with no discrepancies.
• Strong communication, leadership, and problem-solving skills.
• Ability to write clear and accurate reports.
• Must be able to stand, walk, and perform patrol duties as required.
• Ability to handle stressful situations calmly and professionally.