Shift Manager-Franchise - 6227-Lamar Ave-Memphis, TN (Memphis, TN)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Supervise restaurant employees
• Assist in managing the restaurant to meet operational goals
• Oversee the preparation and service of food and beverages
• Manage inventory levels and ensure proper stock rotation
• Handle customer complaints and resolve issues promptly
• Conduct training sessions for new employees
• Adhere to health and safety regulations

Requirements

• Motivated, service-oriented employee
• High school education or GED
• Valid driver's license

Qualifications

• Experience in a fast-paced environment preferred
• Strong communication and leadership skills
• Ability to work flexible hours including weekends and holidays

Skills

• Customer service skills
• Time management and multitasking abilities
• Problem-solving skills
• Team leadership

Benefits

• Comprehensive health insurance
• 401(k) retirement plan
• Flexible schedule options
• Professional development opportunities

Pay

$15.00 - $17.00 per hour based on experience

Schedule

Variable schedule with potential for weekend and holiday shifts