Shift Manager (18Yrs +)

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for various tasks including planning shifts, monitoring performance, ensuring quality, service, and cleanliness, managing safety and security, and communicating with the next Shift Manager.

Responsibilities

• Plan and monitor shifts to ensure efficient operation
• Maintain high standards of quality, service, and cleanliness
• Ensure compliance with food safety regulations
• Communicate effectively with the team and the next Shift Manager
• Manage inventory and daily maintenance
• Train and supervise staff
• Meet and exceed departmental targets

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Ability to communicate effectively with colleagues and customers
• Age 18 or older

Qualifications

While not specified, a high school diploma or equivalent is typically required. Previous experience in a similar role is preferred.

Skills

Effective communication, problem-solving, and leadership skills are essential. Proficiency in Microsoft Office applications is beneficial.

Benefits

Eligible for education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage, short- and long-term disability, life, and accident insurance are also available.

Pay

Competitive pay is offered.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability.

Additional Info

By applying, you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer, and McDonald’s USA has no involvement in employment decisions. Contact the franchise organization for more information about their privacy practices.