Services Specialist -Training

About the role

Vernova accelerates the path to more reliable, affordable, and sustainable energy. The Training Specialist supports the planning, coordination, and delivery of technical training for employees, ensuring training activities are properly scheduled, participants are enrolled and supported, and logistical arrangements are in place.

Responsibilities

• Support field services training activities for employees, ensuring effective coordination and delivery of technical training programs.
• Coordinate training schedules, including class creation and maintenance, instructor assignments, classroom scheduling, facility usage, and other scheduling requirements.
• Manage student enrollment activities, including registrations, withdrawals, training system administration, and course credits.
• Coordinate participant logistics associated with training, including lodging, transportation, catering, site access, and other student or customer requirements.
• Serve as a point of contact for students and training participants, supporting the learner experience from enrollment through course completion.
• Support course administration and closeout activities, including training records, surveys, certificates, EHS completions, and other required documentation.
• Coordinate with instructors, training leadership, security, sourcing, vendors, facilities, and other supporting functions to enable successful course delivery.
• Support training facility and operational logistics, including classroom and facility scheduling, supplies, inventory, site activities, and training events.
• Maintain and update training information across applicable scheduling, learning, and business systems.
• Support training-related reporting, financial administration, purchase orders, and other operational processes as required.
• Develop an understanding of training operations and key business processes to effectively prioritize and execute responsibilities.
• Resolve routine scheduling, enrollment, and logistical issues within established processes and escalate more complex issues as appropriate.
• Build effective working relationships with internal teams, instructors, students, and other stakeholders.

Requirements

• Bachelor’s Degree or a High School Diploma / GED and a minimum of 4 years of equivalent experience in training administration, training coordination, scheduling, enrollment, logistics, operations, or a related professional support role.
• Training operations experience preferred.

Qualifications

• Experience supporting training operations, scheduling, enrollment, logistics, or similar administrative/operational activities.
• Strong organizational skills with the ability to manage multiple priorities and changing requirements.
• Strong interpersonal and communication skills with the ability to work effectively across multiple teams and functions.
• Customer-focused mindset with an emphasis on providing a positive student and learner experience.
• Ability to work independently within established processes while identifying and escalating issues when appropriate.
• Experience working with scheduling, learning management, procurement, or other business systems is preferred.
• Experience with or working knowledge of tools and systems such as ServiceMax, Smartsheet, Ariba, Learning Management Systems (LMS), Microsoft Outlook, and other scheduling or training administration platforms is preferred.

Pay

The pay range for this position is between $72,400.00 and $108,600.00. The Company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas. The specific pay offered may be influenced by the candidate’s experience, education, and skill set. Bonus eligibility includes a discretionary annual bonus.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.
• Retirement benefits including the GE Vernova Retirement Savings Plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• Tuition assistance, adoption assistance, paid parental leave, disability benefits, and life insurance.
• 12 paid holidays and permissive time off.