ServiceNow Manager

About the role

This role is for a Manager, ServiceNow within a consulting organization focused on enterprise transformation.

Responsibilities

• Lead ServiceNow client implementations by managing multiple workstreams from planning to post-implementation support.
• Facilitate client workshops to present best practices and translate complex needs into technical requirements.
• Engage decision-makers to align project roadmaps with organizational goals.
• Mentor team members and guide on-shore and off-shore teams in agile project delivery.
• Support business development activities.
• Manage engagements in compliance with financial policies.

Qualifications

• A minimum of five years managing large enterprise systems, with at least three years specifically managing ServiceNow.
• Relevant certifications such as ServiceNow System Administration (CSA).
• Experience leading teams in agile projects and completing multiple ServiceNow implementations.
• Must be authorized to work in the U.S. without sponsorship.

Benefits

• Competitive compensation.
• Benefits.
• Opportunities for professional growth in a collaborative environment.