ServiceNow Developer / Software Engineer

About the Role

Argo Cyber Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. We are seeking a ServiceNow Developer to support customer environment operations.

Responsibilities

• Assist with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment.
• Assist with the design, prototype, implement, test, and deploy business rules and technical solutions.
• Develop custom integration components and integrate legacy systems with the platform using mid-server and other relevant technologies.
• Document, maintain, and update policies, procedures, and controls for platform operation and software development life cycle while promoting agile development.
• Assist ServiceNow System Administrators with incident resolution, as needed.
• Design and develop new ServiceNow applications and services.
• Assist ServiceNow Business Analyst in estimating release level of effort.

Requirements

• U.S. Citizenship.
• Active Secret clearance; must be able to obtain a TS/SCI clearance.
• Must be able to obtain DHS Suitability.
• Knowledge of the principles, methods, and techniques used in ServiceNow development.
• 10+ years of software development experience.
• Minimum 5+ years of experience with ServiceNow development.
• Minimum 5+ years of experience developing a custom service portal.
• Minimum 5+ years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog.
• Experience with process and solution integration, workflow design/configuration, and reporting.
• Experience with Integration components (SSO, LDAP, etc.) and web technologies (XML, HTML, JavaScript, and Web Services).
• Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance-related issues.
• Bachelor’s degree in Software Engineering, Computer Science, or a related discipline is required. A Master’s degree in a related discipline may substitute for two (2) years of experience. A PhD may substitute for four (4) years of experience.

Desired Skills

• Experience supporting Intelligence, DoD, or DHS Customers.
• Experience with process development and deployment.
• Web Service Integration (API Web Services) experience.
• Single Sign-on configuration and administration.
• SQL Experience.
• Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM, Platform/Integration, Portal/UI, GRC.
• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer.
• ServiceNow Implementation Specialist.
• Certified ITIL Foundation v4 or willing to complete one year from hire.
• DODI 8570.1-M Compliance at IAT Level I.
• Agile software development methodology certification (e.g., SCRUM Master).

Benefits

• 401k match
• Medical
• Dental
• Vision
• PTO
• Education Reimbursement

Why Join Argo Cyber Systems?

• Innovative Environment: Work on the cutting edge of cybersecurity technology.
• Career Growth: Opportunities for continuous learning and professional development.
• Impactful Work: Contribute to critical national security initiatives.
• Collaborative Culture: Be part of a team that values collaboration and innovation.
• Competitive Benefits: Enjoy comprehensive benefits, including health, retirement, and more.

About Argo Cyber Systems

As a customer-focused Cyber Security Engineering firm, we deliver technical solutions to a wide range of clients, including the US Intelligence Community, Department of Defense (DOD), Department of Homeland Security (DHS), US Government, and commercial entities. Our core competencies lie in cybersecurity engineering solutions, technical services, and commercial products tailored to support the needs of the intelligence and defense sectors. Our track record underscores our ability to deliver timely and cost-effective solutions, demonstrating expertise in Cyber Security Engineering and seamless technology integration.

Argo Cyber excels in devising information security strategies and technical solutions to safeguard against insider threats, advanced persistent threats, and data breaches. Recent projects include establishing secure system baselines for Cloud Computing, DHS CISA CIRT, Critical Infrastructure Assessment, and Military Cyber systems integration.