ServiceNow Developer

This role is best suited for a hands-on developer who is comfortable supporting platform operations. The position will begin with a focus on administrative tasks and L3 production support, but is expected to evolve into development and automation engineering work. This is a developer-first role, not an admin role.

Responsibilities

• Provide L3 production support for ServiceNow issues
• Administer user access
• Group creation and management
• Follow SOPs for platform operations
• Troubleshoot issues across workflows, catalog items, and permissions/access

Future Focus (Engineering Work)

• Build and enhance Service Catalog request forms, reports, and dashboards
• Develop and automate manual admin processes
• Perform code reviews and platform enhancements
• Work across business rules, UI policies, and Flow Designer

Skills

• ServiceNow
• CMDB
• Development
• JavaScript

Preferred Qualifications

• Service Catalog (catalog items / request forms)
• Experience in large enterprise environments
• Reporting & dashboards
• Familiarity with Flow Designer / Workflows
• Business Rules / scripting

Pay

The pay range for this position is $70.00 - $73.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a hybrid position based in Minneapolis, MN. The role is a contract position.