ServiceNow Developer

Job Family: SAAS/PAAS/Cloud Application Development. Travel Required: Up to 25%. Clearance Required: None.

Responsibilities

• Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities.
• Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform.
• Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements.
• Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization.
• Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards.
• Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.

Requirements

• Bachelor’s degree is required.
• Minimum FOUR (4) years of professional experience.
• US Citizenship is contractually required for this role.
• Strong experience developing on the ServiceNow platform in a senior developer or similar technical role.
• Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.
• Proficiency with JavaScript and other relevant ServiceNow development tools and technologies.
• Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.
• Strong problem-solving, communication, and collaboration skills.
• Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting.

Preferred Qualifications

• ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications.
• Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns.
• Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities.
• Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches.
• Prior experience supporting enterprise-scale ServiceNow implementations in a large organization.

Pay

The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus