ServiceNow Developer

About the Role

We are seeking an experienced ServiceNow Developer to build and maintain solutions across IT Service Management (ITSM) and custom-scoped applications.

This role is on our Software Integration and Administration team, which consists of closely-knit team members who value diverse skills, experiences, and perspectives. Our team is constantly evolving, requiring a high degree of adaptability and initiative. We foster a collaborative environment where you'll receive the support you need to master new technologies, grow your skill set, and contribute to our collective success.

Responsibilities

• Develop and configure ServiceNow solutions (workflows, scripting, integrations, UI, and extensions).
• Ensure platform stability, performance, and upgrade-readiness using best practices.
• Deliver production-ready solutions and balance declarative with programmatic development.
• Architect and automate business processes while identifying needs through team coordination.
• Build strong relationships with vendors and clients to meet quality standards.
• Write and maintain high-quality code that remains stable through upgrades.
• Proactively identify solutions to business-impacting IT issues.
• Translate business goals into technical requirements while acting as a bridge between infrastructure teams and end-users.
• Participate in an on-call rotation.

Requirements

• Authorization to work in the United States without sponsorship.
• Ability to work onsite at Corporate Headquarters in Little Rock, AR.
• ServiceNow Certified Application Developer (CAD) certification.
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Three or more years of hands-on ServiceNow development experience.
• Experience with Workflow Studio and IntegrationHub.
• Hands-on integration experience using MID Servers.
• Strong understanding of the ServiceNow data model and CMDB concepts.
• Analytical and problem-solving abilities.
• Excellent oral and interpersonal communication skills.
• Proficient in scripting and automation, with strong system analysis and client-solution skills.
• Experience leveraging AI-assisted development tools to accelerate coding, troubleshooting, and platform configuration.

Preferred Qualifications

• Skilled at working within a team-oriented, collaborative environment.
• Certified Implementation Specialist credentials (ITSM).
• Familiarity with ServiceNow App Engine Studio (AES).
• Experience in application development, with proficiency in Java, JavaScript, or PowerShell preferred.
• Strong technical documentation skills.

Schedule

This is a full-time, on-site position located at our Little Rock, Arkansas headquarters. A high level of attendance is required as an essential function of this position.

No immigration sponsorship (e.g., H-1B, TN, STEM OPT) is available for this position.