ServiceNow Developer

Responsibilities

• The ServiceNow developer contributes to AHF’s mission by delivering quality custom ServiceNow applications, workflows, and modules tailored to AHF’s needs, while staying within the predefined budget and timeframe.
• The end application or service will ultimately enhance the productivity and efficiency of patient care.
• The ServiceNow developer works mainly between IT and business units at AHF, ensures delivered solutions meet both technical and business expectations.
• The ServiceNow developer follows Waterfall and/or Agile methodologies to design, develop, test and maintain ServiceNow applications.
• The ServiceNow developer ensures the platform addresses specific challenges effectively and enhances user satisfaction by delivering intuitive and efficient solutions.
• The ServiceNow developer improves system interoperability and automates cross-platform processes.
• And reduces manual intervention and potential errors in data flow.
• The ServiceNow developer ensures business area requests for application development services are understood, prioritized and addressed to improve reliability, productivity and quality of AHF IT services.
• Furthermore, the ServiceNow developer ensures production ServiceNow systems are performing well and operating without defects to facilitate improvement in customer service and satisfaction.