ServiceNow Continuous Authorization Monitoring Project Manager (VA ESOM)

Responsibilities

• Lead the CAM Centralized Support Team, including resource planning, performance management, and team development.
• Serve as the central intake point for items received from ATO Managers; triage, prioritize, and assign work across the team.
• Own and maintain the CAM transition plan, including the phased rollout schedule, milestones, RACI, dependencies, and risk register.
• Cook with EndPoint Engineering, Information System Owners (ISOs), the ATO program office, and the AODR to maintain end-to-end visibility of all CAM tasks.
• Establish and chair recurring governance forums (steering committees, working groups, status reviews) with stakeholders.
• Define and report against team KPIs and SLAs, including intake response times, training completion, dashboard accuracy, and SOP adherence.
• Review and approve training materials, SOPs, job aids, and reports prior to publication.
• Escalate risks, issues, and dependencies to executive leadership; communicate program status to senior stakeholders.

Qualifications

• Bachelor's degree in Information Systems, Cybersecurity, Business, or related field.
• 10+ years of program or project management experience, with at least 3 years leading cybersecurity, risk, or compliance programs.
• Demonstrated experience with NIST Risk Management Framework (RMF), FISMA, or equivalent authorization frameworks.
• PMP or equivalent project management certification.
• Direct experience with ServiceNow GRC, IRM, or CAM modules in a post-implementation operational context.
• Strong stakeholder management, executive communication, and team leadership skills.

Preferred Qualifications

• Master's degree in a related field.
• CISSP, CISM, or CGRC (formerly CAP) certification.
• Federal government or VA experience.
• Prior experience standing up a centralized service or shared-services team.

Benefits

Salary Range: The salary for this position is between $150,000 - $170,000 annually. Factors affecting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Pay

The salary for this position is between $150,000 - $170,000 annually. Factors affecting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Schedule

This position can be performed remotely within the United States and will support Eastern Time working hours.