Service Writer

About the role

C & B Operations, LLC is a progressive company with thirty-eight John Deere dealerships across six states. They are currently seeking a Service Writer/Office Administrator at their dealership in St. James, MN.

Responsibilities

• Aid in the control of service invoices, ensuring accuracy and completeness
• Update customer profiles with relevant information from work orders
• Maintain track of service repair progress, close work orders, and generate invoices
• Create service technician efficiency reports
• Handle internal and external customer inquiries related to the service department
• Greet visitors and answer phones
• Prepare bank deposits and reconcile cash and credit card receivables
• Support accounts receivable collection efforts

Qualifications

• Strong organizational skills and attention to detail
• Excellent interpersonal and communication skills
• Experience in accounting or similar field
• Proven ability to provide exceptional customer service
• Proficiency in Microsoft Office suite
• Valid driver's license and safe driving record
• Physical ability to perform various tasks such as sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Benefits

• Competitive salary based on experience
• Comprehensive benefits package including medical, dental, vision, accident insurance, short-term disability, life insurance, 401K with company match, and paid time off
• Opportunities for career advancement and training programs