Service Technician - Peoria or Springfield, IL

Essential Job Duties & Responsibilities

• Perform high-quality repairs, calibrations, and maintenance in accordance with specific manufacturers, Federal, State, and BRH guidelines.
• Assess and prepare necessary equipment, tools, and materials to complete installations and service visits efficiently.
• Manage the exchange and return process of electrotherapy devices and/or accessories requiring repair or replacement.
• Verify equipment is fully operational and meets safety and performance standards before completing service visits.
• Communicate effectively with the Service Coordinator and/or Service Manager to provide updates, flag issues, and ensure seamless service delivery.
• Accurately complete service documentation, maintain inventory, and uphold vehicle and tool organization standards.
• Actively contributes to continuous improvement by sharing insights, identifying recurring technical issues, and recommending process enhancements.
• Support the broader Service team as needed, including cross-functional collaboration on special projects or initiatives.

Job Qualifications

• High school diploma or equivalent
• 1-2 years of experience as a medical equipment and/or fitness equipment service technician
• Valid driver's license and a clean driving record
• Electrical/hydraulic and mechanical experience
• Ability to lift 50+ pounds
• Strong customer service skills
• Strong work ethic with a proven successful track record
• Organizational and time management skills
• Excellent verbal and written communication skills

Benefits

• Healthcare
• Insurance benefits
• Retail retirement programs
• Paid time off plans
• Family and parenting leaves
• Wellness programs
• Discount purchase programs

Company Information

• Full-time position
• Hourly pay rate of $21.00-$25.00 plus benefits
• Company van, laptop, cell phone provided
• All tools to perform job are supplied by Performance Health

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Equal Opportunity/Affirmative Action Employer