Associate Service Technician - Chicago, IL

Responsibilities

• Perform Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery.
• Effectively work with the appropriate software suite to properly and completely document all vehicle interactions.
• Perform software updates as needed on cars in the process of inspection.
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Learn High/Low Voltage systems.
• Demonstrate attention to detail and passion for creating positive client experiences.
• Ability to work remotely and support mobile service team as needed, travel may be needed.

Qualifications

• 18+ years of age or older.
• Able to learn the High/Low Voltage process.
• Customer facing experience exhibiting excellent written and verbal communication skills.
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire.