Service Technical Training Instructor

Essential Duties and Responsibilities

• Prepare for and facilitate the effective delivery of technical training courses to Kia dealership technicians to improve vehicle repair skills and Fixed Right First-Time performance.
• Monitor all classes to ensure safe work practices and procedures are followed at all times.
• Administer the associated class participant enrollment processes and course completion records.
• Prepare the training center, vehicles, and tools/equipment as required prior to course delivery.
• Return the learning environment to its original state once training is completed.
• Manage the coordination, administration, and delivery of distance learning.
• Maintain the inventory, control, usage, and maintenance of all training center resources including training vehicles, special service and hand tools, and other vehicle service and repair equipment.
• Ensure training center meet standards for safety, condition, and maintenance.
• Participate in the development of technical training curriculum as a subject matter expert.
• Review draft materials, assist in the validation of content, ensure technical accuracy, and participate in training course pilot and Train-The-Trainer sessions.
• Continuously improve automotive technical and facilitation skills to ensure delivery quality and effectiveness meet or exceed Kia University standards.

Qualifications/Education

• Bachelor’s degree or equivalent work experience required.
• Automotive Technology degree preferred.

Job Requirement

• Overall Related Experience: Must have a strong working knowledge and experience with the delivery of performance-based technical training curriculum. Working knowledge of dealership service operations with technician work experience preferred.
• Directly Related Experience: 5+ years teaching experience at the high school, college, adult education, or manufacturer/distributor level in a technical (automotive preferred) environment. 3 or more years of experience in the automotive industry preferred.
• Other: ASE Master Automobile Technician (A1-A8), Advanced Engine Performance Specialist Certification (L1), and Light Duty Hybrid/Electric Vehicle Specialist Certification (L3).
• Must have valid Driver’s License and maintain a responsible record that meets the criteria established by KUS.
• May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays.
• Occasional travel is required domestically and/or internationally.

Specialized Skills and Knowledge Required

• Strong communication and training facilitation skills utilizing effective adult learning techniques and performance-based methodologies.
• The Service Technical Training Instructor must be able to analyze vehicle systems, components, and diagnostic strategies with moderate levels of complexity and deliver training courses with moderate levels of supervision.
• Proficient in MS Office, including Word, Excel, PowerPoint and Outlook. Experience with distance learning platforms.
• Must have the ability to prioritize and complete work assignments within a given schedule while maintaining high levels of service and support to regional and corporate operations.