Technical Service Trainer

Essential Duties

• Instruct/Train technicians in all aspects of generator repair and installation
• Develop and present technical training curriculum
• Write and review technical documentation such as owner, installation, diagnostic and flat rate manuals and service and training bulletins
• Establish warranty flat rates for new product prototypes
• Work with internal departments to fabricate training units
• DOT driver (Non CDL)
• Other duties as assigned

Minimum Qualifications

• High School Diploma or equivalent
• 3 years field technician experience in HVAC, automotive, generator or similar discipline or 3 years combined field technician experience and technical training experience

Preferred Qualifications

• Associates or Bachelor’s degree
• Curriculum development experience
• Techician Excellence or ASE (Automotive Service Excellence) certification
• Previous experience using SAP or equivalent ERP

Knowledge, Skills And Abilities

• Knowledge of MS Office to include: MS Word, MS Power Point and MS Excel
• Demonstrated strengths in writing and presenting / instructing technical information
• Technical aptitude to do basic generator start up and troubleshooting
• Ability to develop testing plans
• Highly organized and detail oriented
• Familiarity with hand tools and test equipment

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.
• The employee is regularly required to stand and walk.
• On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders.
• The employee must occasionally lift up to 25 pounds.
• Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus.
• Occasional travel.