Service - Service Technician

What You'll Do As a Service Technician, you'll travel to pre-scheduled customer appointments throughout our service area to: Perform annual maintenance on existing waterproofing, crawlspace, and foundation repair systemsInspect and troubleshoot customer concerns and warranty issuesDiagnose problems and recommend appropriate solutionsEducate customers on their existing systems and proper maintenanceIdentify and recommend additional products or services when they would benefit the homeownerProvide excellent customer service and represent Complete Basement Systems professionally in customers' homesMaintain accurate documentation of service appointments and completed work What We're Looking For Preferred Construction, home improvement, service, or sales experience is preferred, but we're willing to train the right person. More importantly, we're looking for someone who is: Dependable, motivated, and comfortable working independentlyFriendly and confident communicating with homeownersMechanically inclined with strong problem-solving skillsHonest and trustworthyComfortable making recommendations and discussing solutions with customersOrganized and able to manage a daily appointment scheduleAble to perform the physical requirements of the positionIn possession of a valid driver's license with a good driving record Compensation & Benefits This position offers hourly pay plus commission on sales, allowing motivated technicians to increase their earnings. Complete Basement Systems also offers PTO and ESST. About Complete Basement Systems Victor Barke's Complete Basement Systems has been helping Minnesota homeowners since 1975. We specialize in basement waterproofing, foundation repair, crawlspace solutions, and other services designed to protect and improve our customers' homes. We're a locally owned, family-operated company that takes pride in quality work, honest recommendations, and taking care of our customers. Interested in joining our team? Submit your resume today. We'd love to hear from you and see if you'd be a good fit for Complete Basement Systems.