Service Support Assistant

About the role

The Service Support Assistant (Housekeeper/Painter/Groundskeeper/Porter) maintains property cleanliness, curb appeal, and readiness of common areas, exterior grounds, and vacant units to support resident satisfaction and leasing success.

Responsibilities

• Clean offices, restrooms, amenities, laundry rooms, common areas, models, and vacant units
• Remove trash and debris from grounds, breezeways, parking lots, and dumpster areas
• Maintain landscaping appearance, flowerbeds, grass areas, and exterior presentation
• Assist with pool upkeep, snow removal, or seasonal property tasks as needed
• Report maintenance issues to the appropriate supervisor
• Follow company safety procedures and appearance standards
• Other tasks designated by supervisor

Requirements

• Ability to use cleaning agents and equipment safety
• Strong dependability, teamwork, and service mindset

Preferred Skills

• Multifamily porter, janitorial, housekeeping, or grounds experience
• High school diploma or GED
• Bilingual communication ability where useful for property

Skills

• Communication Skills: Following written/oral instructions, such as work orders, Reporting work completion to supervisors
• Technology Skills: Basic proficiency in digital work order systems (e.g., Yardi, SmartRent) to close out completed tasks, Basic smartphone skills for taking photos for turnovers and inspections

Physical/Work Requirements

• Frequent walking, lifting, standing, stair climbing, and outdoor work
• Emergency/weekend support may be required
• Ability to lift 50 lbs

Benefits

• Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability
• Company paid Life Insurance (option to buy additional available) and Long-Term Disability
• Access to Mental Health & Well-Being service
• 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay
• Paid Time Off: 17 days per year
• 11 Paid Holidays per year
• Paid parental leave
• Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses