Service Specialist

About the role

Opensity Solutions is seeking a Service Specialist to join our team in Nashville, TN. This position provides a variety of support services across different departments.

Responsibilities

• Metering, sorting, and distributing mail and accountable packages according to schedule
• Accurately producing copy, print, and scan projects as per written instructions
• Answering incoming telephone calls and routing to the appropriate person
• Greeting and announcing visitors in a friendly and professional manner
• Coordinating and maintaining client conference rooms, common areas, and kitchens
• Inspecting and ensuring all rooms are clean, stocked with supplies, and ready for use
• Distributing client kitchen supplies and maintaining inventory control
• Handling small office moves, cleaning services, and communicating with key client contacts regarding building/equipment concerns

Qualifications & Requirements

• High School Diploma or GED
• 1+ years of work experience in a customer service field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move up to 40 lbs. or greater
• Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand, or sit for extended periods

Pay

The Compensation range for this role is up to $19.50 per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Schedule

Monday-Friday

Benefits

• Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan, paid time off (PTO), and more

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.