Service Specialist

About the role

We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role, you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services.

Essential Job Responsibilities

• Mailing Services: Metering, sorting, and distributing mail and accountable packages per schedule.
• Copy Services: Accurately producing copy, print, and scan projects per written instructions.
• Reception: Answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner.
• Hospitality Services: Coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
• Floor Coordination: The upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
• Facilities Services: May include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Experience with formatting and printing documents preferred
• Experience with Microsoft Office preferred

Preferred Shift

9am - 6pm

Pay

The Compensation range for this role is up to 18.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.