Service Navigator (25166)

Responsibilities

• Manage a full caseload of probation-involved youth.
• Attend routine team meetings with youth and families and Albany County Probation.
• Establish positive and professional relationships with youth and families.
• Track youth involvement in the program and issue incentive stipends as directed by the supervisor.
• Maintain monitored records of funds issued.
• Create coordinated service plans, to include input from youth, caregivers, subcontracted staff, and Probation.
• Help families obtain services they need by making referrals, providing transportation, accompanying them to appointments, and assisting with applications (medical, schools, and DSS).
• Maintain good working relationships with Albany County Probation/DCYF.
• Provide individual mentoring to each assigned youth, at least once per week.
• Maintain cultural sensitivity, competence, and client confidentiality.

Requirements and Education

• A high school diploma and two years of relevant experience, or an associate's degree and one year of relevant experience required.

Benefits

• Health care package: medical, dental, and vision.
• Tuition reimbursement.
• Paid time off.
• Holiday Pay.
• 401(k) plan.
• Life Insurance.
• Loan repayment assistance.
• Free training/CEU opportunities.

About the Role

Northern Rivers Family of Services is dedicated to empowering children, adults, and families to improve their lives and strengthen their communities. As an Equal Opportunity Employer, we value diversity and inclusivity in our workforce.