Service Manager (Pump, Power & HVAC)
About the role
At EquipmentShare, we’re hiring a Service Manager at our Advanced Solutions rental facility in Miami, FL. This position will lead a team of Heavy Equipment Maintenance Technicians (Mechanics).
Primary Responsibilities
- Create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues using our tech.
- Coordinate and supervise quality performance of our equipment mechanics and service personnel.
- Schedule repairs for customer and company-owned rental equipment.
- Maintain and nurture existing customer relationships to ensure satisfaction and provide updates on improvements.
- Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
- Train and develop employees and maintain a safe work environment.
- Perform other duties as assigned.
Why EquipmentShare?
We’re a people-first company powered by cutting-edge technology. Our T3 platform supports your work, making it easier, safer, and more connected. We’re a team of problem-solvers, go-getters, and builders, and we’re looking for teammates who take pride in meaningful work and want to be part of building something special.
Perks & Benefits
- Monthly Family Dinner Night
- Competitive compensation: Base salary plus Company Profit Sharing Plan
- Company-provided truck
- Full medical, dental, and vision coverage for full-time employees
- 401(k) and company match
- Generous PTO + paid holidays
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Annual tool and boot reimbursements for those in applicable jobs
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year — give back to the community you call home
- Career advancement, leadership training, and professional development opportunities
- Access to industry-leading diagnostic tools
About You
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment. You see challenges as opportunities, embrace change and continuous improvement, and bring energy, effort, and optimism every day.
Skills & Qualifications Required
- Industry knowledge (rental industry or a related construction field)
- Innovative and dependable
- Three years of maintenance and service experience
- Strong interpersonal and problem-solving skills
- Adaptable to a fast-paced, growing company and able to quickly educate yourself about and stay up-to-date on the latest EquipmentShare products and services
- Competitive, but thrive in a team-oriented environment
- Preference given to applicants with experience and/or a background in the construction industry
- Superior customer service, teamwork, and verbal/written communication skills
Education and Experience
- High School diploma, Trade school certificate preferred
- Experience in field service, maintenance, and repair preferred
Physical Requirements
- Must be able to move, stand, stoop, and bend freely
- Must be able to lift up to 50 pounds at times
Workplace For All
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EEO M/F/D/V
Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.