Service Manager - New (Legacy Ridge)

About the role

The Service Manager is responsible for overseeing the efficient operation of service delivery processes within the organization. This includes managing teams, ensuring high-quality service standards are met, and driving continuous improvement initiatives.

Responsibilities

• Oversee daily operations to ensure smooth service delivery
• Manage and mentor a team of service providers
• Develop and implement service improvement plans
• Collaborate with cross-functional teams to enhance service quality
• Ensure compliance with all relevant policies and procedures

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field
• Minimum 5 years of experience in a managerial or supervisory role
• Proven ability to lead and motivate teams
• Strong understanding of service management principles and practices
• Excellent communication and interpersonal skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with project management tools
• Knowledge of industry best practices in service management

Skills

• Strategic planning and execution
• Team leadership and development
• Problem-solving and decision-making
• Customer service orientation

Benefits

• Competitive salary package
• Flexible work schedule
• Professional development opportunities
• Health insurance benefits
• Employee discounts

Pay

Salary range: $70,000 - $90,000 annually

Schedule

Full-time position, Monday through Friday, 9:00 AM - 5:00 PM

Contact Information

To apply, please fill out the form below or contact us at [contact info].

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