Service Manager

About the role

As a Service Manager, you will serve as the day-to-day support leader for your branch's technician team. You'll work closely with the Branch Manager to ensure quality service, technician development, and customer satisfaction. This role includes running a route 3–4 days per week.

Responsibilities

• Open the office and support technicians each morning.
• Report and coordinate vehicle and equipment maintenance.
• Distribute and manage product (chemical) inventory.
• Facilitate weekly training sessions and ride-along field training.
• Motivate and lead technicians to deliver top-tier service.
• Ensure compliance with company policies and service standards.
• Aid in hiring, onboarding, and developing new team members.
• Promote a positive, professional work environment.

Requirements

• Valid Pest Control License with at least 1 year of experience (any state).
• Valid Driver’s License held for at least 4 years.
• Clean driving record: no more than 2 tickets and 1 or fewer at-fault accidents in the past 3 years.
• At least 21 years of age (insurance requirement).
• Ability to pass pre-employment and random drug testing, including for THC/CBD, regardless of legality or prescription.

Key Attributes

• Strong leadership and problem-solving abilities.
• In-depth knowledge of pest control techniques and standards.
• High level of professionalism and accountability.
• Excellent verbal and written communication skills.
• Well-organized, punctual, and leads by example.

Compensation & Benefits

• Monthly commission plus bonuses, sales commissions, and tips.
• Company truck and fuel card provided.
• 401(k) plan with company match.
• Health, dental, and vision insurance.
• $50,000 life insurance fully paid by the company.
• Paid time off and paid training.

Schedule

Monday–Friday, 8-hour shifts with rotating weekends.

Experience & Certifications

• 1+ year of pest control experience (required).
• Valid Pesticide Applicator License (required).
• Valid Driver’s License (required).