Service Manager

What You’ll Do

• Lead by example on the floor—coaching, motivating, and supporting the team
• Deliver an exceptional guest experience through hands-on service and table touches
• Hire, train, and develop team members into confident, high-performing employees
• Manage daily operations including opening/closing, scheduling, cash handling, and POS
• Maintain cleanliness, food safety, and brand standards at all times
• Communicate clearly and consistently with staff, fellow managers, and corporate
• Uphold systems, policies, and procedures while helping the team understand the “why” behind them

The Physical Side of the Job

• Be on your feet for extended periods (up to 10-hour shifts)
• Work weekends and holidays
• Lift up to 50 lbs
• Work in all weather conditions (we’re Buffalo tough)
• Operate standard restaurant equipment
• Communicate effectively with guests and team members

What The Dirty Buffalo Offers You

• Competitive salary + performance-based bonuses (paid quarterly)
• Full benefits package including:
• Health, dental, vision
• 401(k)
• Life & disability insurance
• Parental leave
• Free meals

A fun, energetic, team-driven work environment

Structured training and clear operational systems

Real growth opportunities with a brand expanding across the East Coast

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