Service Manager

Responsibilities

• Drive sales, steps of service, and guest satisfaction
• In conjunction with all management, enforce compliance with all employment policies and oversee cleanliness of restaurant and safety of guests at all times
• Provide or direct all Front of House training
• Manage performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Manage liquor orders and control liquor costs
• Enforce applicable liquor laws and Responsible Alcohol Service guidelines
• Aid in the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Review applications, interview, and hire or recommend the hiring of Front of House employees
• Direct work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Create a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understand, manage, and practice safe food handling procedures

Qualifications

• Passion for people and providing a legendary guest experience
• Experience in managing Front of House employees
• Ability to enforce employment policies and ensure restaurant cleanliness and safety
• Knowledge of liquor laws and Responsible Alcohol Service guidelines
• Strong communication and leadership skills
• Ability to train and develop employees
• Experience in managing liquor orders and costs
• Experience in creating and maintaining a positive work environment
• Understanding and ability to practice safe food handling procedures

Benefits

• Total cash compensation ranging from $70,304 to $90,000 annually based on store performance and base salary of $70,304
• Comprehensive total rewards package including medical, dental, vision insurance, paid vacation, parental leave, adoption assistance, short-term and long-term disability, life, accident, and critical illness insurance, identity theft protection, employee assistance program, business travel insurance, 401(k) retirement plan, flexible spending accounts, tuition reimbursement, monthly profit-sharing program, quarterly restricted stock units program, and opportunities to support the community
• Annual holiday bonus

Pay

$70,304.00 - $90,000.00 annually

Schedule

Flexible work schedules