Service Manager

About the role

The Service Manager at Palm Beach Toyota is responsible for leading the service department, ensuring maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records.

Responsibilities

• Operate the service department at maximum production
• Control costs
• Build a loyal clientele
• Maintain good employee relationships
• Set and obtain sales and profit objectives
• Maintain service records

Requirements

• Genuine interest in providing an exceptional customer experience
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
• Excellent communication, interpersonal and organizational skills
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment
• Proven management leadership, with at least two years of automotive retail service management

Qualifications

• Commitment: Ensure our customers have a world-class experience at every step along their ownership journey
• Excellence: Provide an unparalleled level of expertise running an efficient service department focusing on customer satisfaction while ensuring profitability
• Leadership: Ensure service team is motivated and trained, set goals based on individual skill levels, and maintain a positive environment to promote employee morale
• Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Service Department with the General Manager and reporting on your progress

Skills

• Customer service skills
• Management skills
• Teamwork skills
• Problem-solving skills
• Communication skills

Benefits

• Fortune 500 company
• Competitive compensation with uncapped earning potential
• Comprehensive benefits program, including health care options (medical, dental and vision)
• 401k savings and retirement plan with company match
• Training, resources and opportunities for career growth and advancement

Pay

Commensurate with experience

Schedule

Varies

Benefits

• Health care options (medical, dental and vision)
• 401k savings and retirement plan with company match

Company Information

• Penske Automotive Group is an equal opportunity employer
• Drug- and alcohol-free workplace
• Some positions may require a valid driver's license and a good driving record