Service Manager

About the role

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Service Manager in the Atlanta, GA/ North GA area to support our fast-growing Voice division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Responsibilities

• Schedule multiple projects with daily business and drives WIP completion with oversight.
• Create high team morale.
• Provide frequent and effective feedback.
• Work with GM/VP, as well as direct reports professionally and efficiently.
• Advocate for MCA's safety vision/goals.

Requirements

• Minimum 3 years, average of 5 years of experience managing recurring maintenance projects ranging from $100K to $800K.
• Ability to manage mid to large projects.
• Drive all contract renewals.
• Negotiate some renewals without assistance.

Qualifications

• Proven leadership and management skills.
• Strong communication and interpersonal skills.
• Experience with project management software.
• Knowledge of wireless communication, data, and security systems.

Skills

• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong negotiation and problem-solving abilities.
• Proficient in Microsoft Office Suite.

Benefits

• Medical, Dental, Vision insurance.
• 401K plan.
• PTO and holiday pay.
• Education incentives.

Pay

Competitive compensation package.

Schedule

Flexible schedule with occasional travel (approx 25%) and overnight stays expected.