Service Manager

About the role

Nader's Pest Raiders is seeking a full-time Service Manager to oversee all aspects of Service Center operations. Key responsibilities include managing revenue, sales, profit, human resources, training, and compliance. The Service Manager ensures uncompromised service to both customers and team members, aligning with the company's Vision, Mission, and Core Values.

Responsibilities

• Manage revenue, sales, profit, and human resource activities
• Train and support technicians
• Ensure compliance and conflict resolution
• Organize appointment scheduling and service tickets
• Verify technicians' readiness for each day
• Assist Branch Manager in achieving monthly performance goals

Requirements

• Industry experience (preferred)
• Demonstrated leadership abilities
• Effective verbal and written communication
• Conflict resolution skills
• Operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, PowerPoint, and other web-based portals)
• Proven track record in achieving sales results
• Strong organizational skills
• Basic math skills
• Possess current Driver's License
• Pass any state regulatory agency-required licensing/certification exams
• Able to work a 40-hour (minimum) work week, accessible after hours (including weekends/holidays)

Qualifications

• High school degree or equivalency, college preferred

Skills

• Multi-tasking and organizational skills
• Conflict resolution
• Effective communication
• Operate internal applications and software
• Operate vehicles and equipment
• Support and train technicians
• Work effectively in a team environment

Benefits

• Generous time off
• 11 paid holidays
• 401(k) with company match
• Roth IRA
• Medical, dental, and vision insurance
• High deductible HSA
• Telemedicine
• Disability, cancer, and accident insurance
• Health & wellness suite
• Company-paid life insurance
• Optional life insurance

Pay

Competitive compensation offered.

Schedule

Minimum 40-hour work week, accessible after hours (including weekends/holidays).

Application

To apply, please fill out our initial 3-minute, mobile-friendly application. We look forward to reviewing your information and potentially meeting you.

Equal Opportunity Employer

We are an Equal Opportunity Employer and committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. We are also a Drug-Free Workplace and perform Pre-employment Drug Screens and Background Checks on all employees.