Service & Install Manager

About the role

A Team Home Services is hiring a Handyman/Carpentry Service & Install Manager to lead and grow our handyman/carpentry division.

This is a hands-on leadership position responsible for managing technician performance, training, job quality, and driving weekly performance and results. This is not a desk-only role, this position requires regular field involvement and hands-on support with the team, while also operating effectively on the office and management side to ensure consistent execution and accountability. This role will initially manage a team of 3-4 technicians and is expected to scale that team to approximately 8-10 technicians over time.

Responsibilities

• Manage and improve technician performance through regular ride-alongs and hands-on coaching
• Oversee jobs call-by-call to increase close rate, ticket size, and customer experience
• Review estimates with technicians to ensure proper pricing and strong value communication
• Step in to assist with installs as needed to support quality and team execution
• Help build, refine, and maintain the handyman/carpentry pricebook
• Drive weekly performance and results and hold the team accountable to goals
• Identify skill gaps and implement targeted training
• Ensure all work meets company standards for quality and professionalism
• Support hiring and onboarding as the team grows

Requirements

• 5+ years of experience in handyman/carpentry, remodeling, or home services trades required
• Strong multi-trade skillset with emphasis on carpentry, drywall, and general handyman services
• Prior leadership or management experience required
• Strong computer and office system experience required (CRM/dispatching systems preferred; Service Titan is a plus)
• Experience building or reviewing estimates
• Ability to train, coach, and hold technicians accountable
• Strong communication and decision-making skills

Pay & Growth Structure

This role is designed for a leader who wants direct impact on department performance and long-term growth.

$60,000-$70,000 base salary (based on experience)

Weekly performance-based bonus tied directly to department revenue goals

Realistic On-Target Earnings: $85,000-$100,000+

Compensation will grow over time based on performance and department growth but is not directly tied to team size.

Clear path to increased responsibility, team size, and earnings as the division expands

Benefits

• Competitive compensation
• Health, dental, and vision insurance options
• Paid time off and holidays
• Stable, full-time position with consistent schedule
• Supportive, team-oriented work environment

Why Work with Us

We provide electrical, handyman, and remodeling services throughout the Greater Austin area and have built a strong reputation through consistent results, clear communication, and a commitment to doing things the right way.

We foster a performance-driven culture that values accountability, leadership, and continuous improvement. This role offers the opportunity to build and scale a department, develop a team, and make a direct impact on company growth and customer experience