Service Center Assistant

About the Role

Support mailroom, office services, supply management, facilities support, and customer service needs in a professional office environment. The Service Center Assistant should be reliable, organized, detail-oriented, physically able to perform the required duties, and comfortable supporting attorneys, business services personnel, and guests.

Responsibilities

• Open, sort, date, scan, and distribute incoming mail.
• Prepare outgoing mail, including USPS, FedEx, UPS, certified mail, and priority mail.
• Coordinate with delivery companies.
• Maintain records of mail movement and delivery.
• Ensure mail and packages are secure.
• Monitor and replenish mailroom, office, pantry, kitchen, conference room, and supply closet inventory.
• Receive supply shipments and check quantities against purchase orders; report discrepancies.
• Handle high-volume printing, scanning, binding, and document finishing.
• Replace toner in printers and copiers.
• Support document handling and hard filing.
• Assist with office moves and new hire office setups.
• Help maintain conference rooms, wellness rooms, mother’s rooms, and pantries.
• Assist with conference room setups.
• Provide professional service to attorneys, business services personnel, management, clients, and guests.
• Respond to inquiries and support departments as needed.
• Serve as backup support to reception.

Requirements

• High school diploma or equivalent.
• At least 1 year of administrative, office services, mailroom, print production, hospitality, facilities, or maintenance experience.
• Experience with USPS, FedEx, UPS, mail handling, deliveries, or office supply management.
• Microsoft Office proficiency.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organization and attention to detail.
• Customer service mindset and professional demeanor.
• Ability to multitask and prioritize.
• Ability to lift 40–50 lbs., move heavier items with assistance, and use carts.
• Ability to stand, walk, bend, kneel, sit, and perform physical tasks for extended periods.

Benefits

• Generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance.
• Comprehensive benefit program including health and wellness plan, life and disability insurance.
• Flexible spending accounts and a health savings account.
• 401(k) plan and profit sharing plan.
• Substantial Paid Time Off (PTO) program.