Service BDC

Responsibilities

• Cross Train in Cashier to Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Aid in various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Requirements

• Must be available to work every Saturday
• Must be available to work from 7:00 AM to 7:00 PM
• 8 hour shifts

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on Monday-Saturday
• Sundays off
• Ability to communicate customers' interests, needs and requests to management and service personnel
• Professional personal appearance

Benefits

• Medical, Dental & Vision Insurance
• 401k
• Life Insurance
• Paid Training - Sales
• Paid Vacation
• Paid Holidays
• Employee Discounts on products & services