Service Appointment Coordinator

About the role

Every employee is absolutely critical to Hicks Family Nissan and its success. Hicks Family Nissan, part of the Hicks Automotive Group, has been in business since 1973. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

Benefits

• Medical, Dental, & Vision Insurance
• Life Insurance
• 401(K) Plan
• Paid Training - Sales & Service
• Paid Vacation
• Paid Holidays
• Employee Discounts on products & services
• Saturday lunches

Responsibilities

• Answer dealership group phones, greet and receive prospects and customers
• Work cooperatively with service and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming service appointments
• Process all loaner vehicle agreements and maintain daily log
• Other duties as assigned

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects
• Valid driver's license and clean driving record
• Must be able to pass a background check and drug test
• Service Experience a plus