Service Appointment Coordinator

Key Responsibilities

• Handle incoming calls and emails to schedule service appointments
• Provide detailed information about service options and availability
• Follow up with customers to confirm appointments and address any questions
• Cookordinate with service staff to manage scheduling effectively
• Maintain an organized appointment calendar and customer records
• Address customer concerns and resolve issues in a timely manner
• Utilize dealership management systems for tracking and reporting

Requirements

• A high school diploma or equivalent experience
• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Ability to work efficiently in a fast-paced environment
• Familiarity with automotive service procedures is a plus
• Proficient in using computer software and dealership management systems
• Must have a valid driver's license and a clean driving record

Benefits

• 401K with company match
• Paid time off
• Paid holidays
• Paid training
• Direct deposit
• Sponsored healthcare
• Health savings account with company match