Service and Warranty Admin

About Us

Edmond Hyundai is a customer-focused automotive dealership known for delivering top-quality vehicles and outstanding service. We are seeking a detail-oriented Service & Warranty Adminstrator to join our service team. This role is essential in ensuring all warranty claims are processed accurately, efficiently, and in compliance with manufacturer guidelines.

Responsibilities

• Prepare, submit, and track warranty claims with manufacturers and vendors
• Ensure all warranty documentation is complete, accurate, and filed properly
• Review repair orders for compliance with manufacturer policies and guidelines
• Communicate with service advisors, technicians, and management to resolve claim issues
• Monitor claim status and follow up on unpaid or denied claims
• Maintain current knowledge of manufacturer warranty policies and procedures
• Assist in auditing warranty files and reports to ensure dealership compliance
• Handle daily deposits for Service Team
• Issue Purchase Orders for Dealership Vendors

Qualifications

• Previous experience as a Warranty Administrator or in an automotive service environment strongly preferred
• Knowledge of manufacturer warranty policies and dealership operations
• Excellent organizational and time management skills
• Strong attention to detail and accuracy in data entry and paperwork
• Proficiency with dealership management software (DMS) and Microsoft Office
• Strong communication and problem-solving skills

What We Offer

• Competitive pay based on experience
• Health, dental, and vision insurance options
• Paid time off and holidays
• Employee discounts on vehicles, service, and parts
• Opportunities for training and career advancement