Service and Installation Engineer

Who You Are In this role as our Service and Installation Engineer, you will support the installation of robots and robotic systems by providing technical assistance for our wide ranging customer base. This includes (but is not limited to) the setup, troubleshooting and repairing of robots and peripheral devices. You will manage installation, startup and debugging of the system/unit which will require travel to our various customer locations. You’ll need to rely on your technical expertise to successfully troubleshoot hardware, electrical and software issues. How It’s Done Support the installation through buyoff, customer acceptance and production supportProvide timely reports that include progress, issues, status updates, and on-site planningProvide prompt, professional and courteous solutions to customer problemsTrack and report on issues and their resolution Provide cross functional support to various departments, including project management, process engineering and controls and software engineeringDevelop and conduct informal on-site system trainingAssist in the overall process improvement Robot installation issue analysis and resolutionAssist in optimizing and programming various bodyshop applicationsProvide executing team part numbers for FANUC deliverables that need to be orderedRead and interpret electrical and mechanical printsAbility to travel and spend extended periods of time at client sites across North America What You Need High School Diploma or GED Required2+ years experience industry experience (i.e. automation, manufacturing, etc.)Mechanical, electrical, pneumatic and programming debug experienceExperience with teardown and repair of cell automation equipmentProvide consistent project reporting (daily status, weekly time, and weekly expense reporting)Must be able to lift 50 lbsAbility to perform intricate repairs on mechanical and electrical items What Would Be Even Better Associate’s Degree in Engineering, Robotics, Electrical Engineering or equivalent experience in automation6+ years of automation experienceExperience with teardown and repair of cell automation equipment It’s Up To You At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported. We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people, and are interested in being considered for a career at FANUC America, we invite you to apply today! Benefits We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees: Medical, Dental & Vision Insurance401(k) Retirement ProgramLife InsuranceShort-Term & Long-Term Disability PlansTuition ReimbursementWellness ProgramFlexible Spending AccountsEmployee Assistance ProgramFlexible Benefit DollarsGenerous Holiday & Vacation Program Sponsorship will not be provided for this position Equal Opportunity Employer, including disabled and veterans