Service Advisor/Service BDC rep. 2026

Responsibilities

• Greeting and communicating with customers on all aspects of repair, such as creating work orders, and communicating them to the technicians.
• Communicating with the customer through out the repair process and providing estimates to the customer.
• Managing warranties and finalizing invoices.
• Answering phone calls, scheduling appointments, contacting customers with special order parts, providing estimates, and replying to any customer inquiry.
• Filling in whenever a service advisor is out.
• Following up with customers to promote positive (CSI) survey responses.

Qualifications

• Service Writing experience strongly preferred.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Closed on Sundays and most major Holidays
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans

Company Information

• Family owned and operated
• Discounts on products and services

Company Values

We strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee here is absolutely critical to our success.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Schedule

• Day shift
• Overtime available
• Weekend availability

Experience

• Automotive Service: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location

In person