Service Advisor - Land Rover Roaring Fork

Land Rover Roaring Fork is looking to add to our team of Service Advisors. We ensure our customers receive top-notch service in all our departments. We believe culture makes a difference and strive to build lasting relationships with our employees, customers, and the community.

About the role

Our ideal candidates will be experienced Service Advisors with a great attitude, people skills, and work ethic. We value our employees and invest in their success.

Compensation is commission-based with a monthly draw of $1,000 and an annual pay range of $80,000–$175,000, depending on performance.

Responsibilities

• Schedule appointments with customers
• Greet customers and make them feel welcome
• Work with customer and technician to identify required services using the vehicle’s service history
• Advise customers on necessary/suggested services and costs; inform them of any current special promotions
• Compute cost of replacement parts and labor
• Address customer’s questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, verifying cleanliness and completion of all scheduled services/repairs
• Review results of customer satisfaction surveys with service manager
• Meet the dealership’s standards for repair order production

Requirements

• Automotive Service Advisor and/or dealership experience preferred (training provided for motivated candidates)
• High school diploma or equivalent
• Valid in-state driver’s license
• Professional personal appearance
• Excellent communication skills and a “people person” attitude
• Must be authorized to work in the U.S. without sponsorship and be a current resident
• Must pass pre-employment testing including background checks, MVR, drug screening, and credit report

Qualifications

• Ability to read and comprehend instructions and information
• Two years of experience in a dealership position
• General knowledge of vehicle mechanical operations
• ASE certification preferred
• Sales experience preferred

Benefits

• Competitive pay plan with production bonuses
• Medical, dental, and vision plans
• 401(k) retirement plan
• Opportunities for advancement
• Factory-based training paid for by the dealer
• Flexible schedule